Published: 22 May 2026
The UK’s home phone (landline) service is getting an upgrade. The transition
has already started and will continue over the next few years. Soon, most
landline calls will be made over a broadband line.
The switchover should be straightforward. Your phone number will remain
the same, and most handsets work fine with the new system.
However, there are some steps you need to take to make sure your landline
services continue to work. Your phone company will inform you ahead of the
migration, but preparing now can make the transition smoother for you
